This Privacy Policy (the “Policy”) describes how EQUIPEL S.R.L. collects, uses, and protects personal data obtained through its corporate website equipel.com (the “Site”) and the digital channels used to manage inquiries and communications.

Equipel processes personal data in accordance with the Personal Data Protection Law No. 25,326, its regulations, and other applicable laws.

1. Data Controller

The controller of the personal data is:

EQUIPEL S.R.L.
CUIT: 30-68447614-5
Address: Félix San Martín 2322, Neuquén, Province of Neuquén, Argentine Republic.

For inquiries related to privacy or to exercise rights regarding personal data, data subjects may reach out to legales@equipel.com.

2. Scope and Data We May Collect

This Policy applies to personal data processed as a result of browsing the Site, submitting forms, subscribing to the newsletter, and communications conducted via email, telephone, WhatsApp, or other channels enabled by Equipel.

Depending on how the user interacts with Equipel, we may process data such as first and last name, company, email, telephone number, and information voluntarily included in inquiries, messages, or requests.

We may also collect certain technical and browsing data, such as general device and browser information, IP address, visited pages, interactions, and identifiers associated with cookies or similar technologies.

Equipel does not deliberately request sensitive personal data through the Site's corporate forms.

The online store available at tienda.equipel.com has its own Privacy Policy, applicable to the data processed through said site.

3. How We Use the Data

Equipel may use personal data to:

• receive, manage, and respond to inquiries or requests;

• contact the interested party and follow up on their communications;

• understand needs and prepare commercial information, proposals, or quotes;

• manage subscriptions to the newsletter and other communications requested by the user;

• analyze Site usage and improve its content, performance, and browsing experience;

• prevent security incidents, fraud, or misuse;

• comply with legal obligations and exercise or defend rights.

Subscribing to the newsletter is voluntary. Recipients may request to stop receiving commercial communications at any time.

Sending an inquiry through the Site's general forms does not by itself imply a subscription to the newsletter or general promotional communications.

4. Third-Party Providers and Services

Equipel may use technology providers for hosting and operating the Site, communications, messaging, analytics, measurement, storage, security, and other services necessary to carry out its activities.

These providers may process certain data to the extent necessary to perform their services.

Some of these services may involve processing or storing information outside the Argentine Republic. When applicable, such processing and transfers will be carried out in compliance with current personal data protection regulations.

When users choose to communicate with Equipel through third-party services, such as WhatsApp, those providers may also process information according to their own terms and privacy policies.

Equipel does not sell personal databases.

5. Cookies, Analytics, and Measurement

The Site may use cookies and similar technologies for its operation, to obtain statistical information, and to understand how users interact with its content.

Equipel uses tools and technologies provided by Google and Meta, among other providers, which may allow measurement of visits, interactions, content and campaign performance, and the collection of general information regarding Site usage.

These technologies may use cookies, identifiers, and certain technical information from the device or browser.

Equipel does not aim to provide these tools with names, email addresses, phone numbers, or other data intended to directly identify an individual.

Users can manage the available cookies and technologies using the preference tools offered by the Site and their browser's privacy settings.

6. Retention and Security

Equipel will retain personal data for as long as reasonably necessary to fulfill the purposes for which it was collected and to comply with applicable legal obligations.

When an inquiry leads to a quote, transaction, contract, or business relationship, certain information may be retained for the periods necessary to manage that relationship and comply with legal, accounting, tax, or legal defense obligations.

Equipel adopts reasonable technical and organizational measures to protect personal data from unauthorized access, loss, alteration, disclosure, or misuse.

7. Rights of Data Subjects

Data subjects may exercise the rights recognized by Law No. 25,326 and request, where applicable, the access, updating, rectification, or deletion of their personal data.

The right of access may be exercised free of charge at intervals of no less than six months, unless there is a legitimate interest justifying more frequent exercise.

To exercise these rights, interested parties may write to legales@equipel.com, indicating in the subject line “Privacy / Personal Data” and providing the information reasonably necessary to verify identity and locate the corresponding data.

The Agency for Access to Public Information (AAIP), in its capacity as the oversight authority of Law No. 25,326, has the power to handle complaints and claims related to non-compliance with personal data protection regulations.

8. Changes to this Policy

Equipel may update this Policy to reflect changes to the Site, the tools used, its processes, or applicable regulations.

The current version will be the one published on the Site and will indicate the date of its last update.

9. Contact Information

EQUIPEL S.R.L.
CUIT: 30-68447614-5
Félix San Martín 2322, Neuquén, Argentina
Email: legales@equipel.com